Our satisfaction guarantee
At Dermalux, high quality and your satisfaction are our top priority.
We place great emphasis on developing products that delight our customers. That's why we voluntarily offer you a 30-day money-back guarantee – in addition to your legal rights.
Our goal is for you to be completely satisfied.
If after 4 weeks of daily, consistent use you don't notice any visible changes, you can take advantage of our satisfaction guarantee.
Simply send us before-and-after photos by email to contact@derma-lux.com we'll take care of your request promptly and without complications.
Our Promise
✅ 30 day money-back guarantee – with provable lack of effect based on photos
✅ Fast & fair review – every request is processed individually and promptly
✅ Free replacement shipping – we cover the shipping costs for exchange requests
Your satisfaction is our top priority.
If something doesn't meet your expectations, we ensure it's corrected.
Dermalux – Because your trust is our motivation.